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Mail & Guardian Effective Debt Collection

Marina Short presenting on Innovation and Cutting-edge Technology: Digital, Data 
Analytics & Artificial Intelligence 

  • How can modern technologies in today’s digital age assist or disrupt the sector to improve the credit and enhance optimal debt collection?
  • Credit technology and AI to better assess creditworthiness
  • Algorithms within AI to identify fraudulent behaviour
  • Predictive data analytics to optimise collection strategy and improve debt recovery
  • Driving higher recover rates, reduced costs and increase profits

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Digital Customer Engagement & KYC Conference 2018

Marina Short presenting on KYC AND CUSTOMER DUE DILIGENCE: Risk management and compliance programme: more than customer due diligence and KYC

  • characteristics of a good RMCP
  • governance
  • customer due diligence and KYC
  • utilisation of 3rd party databases of CDD
  • start of a business relationship across various industries
  • how to obtain a clean bill of health from a compliance inspection

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