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CPB News

Trace Bot: The automated call centre agent

As a specialist in disruption through innovation, Consumer Profile Bureau is proud to introduce Trace Bot –  an industry leading real-time solution. Through cutting-edge methods we have developed an automated call centre agent that seamlessly integrates and continuously updates your data sets, bolstering your contactability strategies. Communication is at the Read More…

Protection of Personal Information Act Summary | POPIA

The Protection of Personal Information Act (POPIA) is South Africa’s data protection law. The act is important for the protection of information to protect people from harm. The act aims to protect people from theft of money, identify and their privacy (a fundamental human right). To achieve this, POPIA sets Read More…

Data With a Difference

A Successful Month of Conferences With CPB

Consumer Profile Bureau (CPB) is a proudly South African company that promotes behavioural insights through data intelligence. We believe in Data with a Difference, which is why we hosted two breakfast conferences in Johannesburg and Cape Town to demonstrate the power of understanding your data. At CPB we transform the Read More…

Marina Short elected as chairperson for Credit Bureau Association of South Africa!

We congratulate Marina Short for being elected as the chairperson for the Credit Bureau Association of South Africa. Marina Short is the Chief Executive Officer of Consumer Profile Bureau (CPB) since 2011 with industry respected knowledge and expertise in the FinTech, Collections and Risk & Compliance space. As CEO of CPB, she has Read More…

Identity verification with Department of Home Affairs!

Identity verification with Department of Home Affairs! We hereby proudly announce, and present, yet another great value proposition which is available to our Clients and the various industries which we serve within South Africa. On the 10th of April 2018 Consumer Profile Bureau (CPB) was approved for direct access to Read More…

Less Credit Active Consumers with a growing Debtors book

The latest Credit Bureau Monitor and Consumer Credit Market Reports have been released by the office of the National Credit Regulator for the Quarter ending 30 June 2018. The Credit Bureau Monitor is compiled from information provided by the Credit Bureaus to the National Credit Regulator’s office that compiles and Read More…

More consumers in good standing on their credit records

More consumers in good standing on their credit records The National Credit Regulator released the Consumer Credit Market report and the Credit Bureau Monitor for the quarter ending March 2018 last week. Key observations: General observations Credit active consumers held on bureaus now 25.46 million Consumers in good standing now Read More…

Verification of Personal Identity Information directly with Department of Home Affairs is now exclusively available from CPB!

Verification of Personal Identity Information directly with Department of Home Affairs is now available from CPB! On the 10th of April 2018 Consumer Profile Bureau (CPB) was approved for direct access to DHA data and Biometrics. We are honoured to be the first in our Industry to be granted this Read More…

CPB Goes Back To School

CPB GOES BACK TO SCHOOL CPB is proudly South African, that’s why we CARE about our Youth! In 2017, we put our heads together and realised the greatest contribution we could make in Consumer Education was to start with our Youth! So we kick-started a School Education Project that will give Read More…

2018 Budget Highlights

The Minister of Finance, Malusi Gigaba, delivered the much-anticipated budget speech for this year on 21 February 2018. The main goal of this year’s budget was to find a way to address the revenue short fall and fund fee-free higher education and training. Over the next 3 years an amount Read More…

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