The Bureau Providing Bespoke Analytical Services and Solution Driven Products.

Bureau House
1 Marie Street, Praegville, Randburg, 2194

Call Us
010 590 9505

About CPB

ABOUT CONSUMER PROFILE BUREAU


Consumer Profile Bureau (Pty) Ltd is a proudly South African Payment Profile Hosting Credit Bureau.
Our industry-leading, innovative, real-time solutions span from bespoke reporting and analytics, digital identification, paperless FICA and online data analytics. This is in addition to the standard credit bureau offerings such as tracing, credit verification and debtor profiling. We utilise our in-house, industry-transforming algorithms and matching tools (both on-line and through API integration) to leverage big data in every aspect of on-boarding and credit life cycle activities.
CPB is a registered Credit Bureau terms of the National Credit Act No 34 of 2005, with registration number NCRCB2.

OUR VALUES

  Integrity – Our customers, staff and service providers can be assured that their interactions with us will always have integrity.
  Honesty – Our interactions with internal and external stakeholders are always treated with honesty and transparency.
  Innovative – We foster a culture of innovation where we listen to our staff, our clients, and the market. This lets us continuously develop new products and solutions whilst embracing technology and market trends/ niches.
  Accountable – We believe in holding ourselves accountable for our actions. Our staff members and management are committed to holding ourselves and each other for all our actions to perform as per our commitments.
  Empowerment – We recognise our staff and encourage initiative while learning and being empowered to reach their own goals and objectives.

OUR MISSION AND VISION

To be the preferred bureau for providing bespoke analytical services and solution driven products

GEOGRAPHIC FOOTPRINT

CPB provides services on a National basis and is currently servicing clients across all the provinces in South Africa.

We have also been involved in successful partnerships and have been selected by international companies to be the preferred partner for KYC/ ID validation for international companies. This effectively expands our offering to over 180 countries.

It is CPB’s belief that through an integrated and innovative process and optimal utilisation of technology, we can service our clients on a daily basis to achieve their goals and targets.

SYSTEM AND RESOURCES

BureauSuite is an online platform that provides a range of solutions to enhance tracing, default and collections opportunities.

The solutions are fully developed by CPB (a South African company) and are supported by an in-house team of specialists.

The BureauSuite is a fully auditable and granular environment with detailed roles where access per operator can be fully controlled. This ensures our clients can meet their own internal control needs as well as the Bureau regulations in terms of the NCA.

In addition to all these roles, detailed reports on exactly what was viewed and accessed are also available to management users with the applicable access and roles

CPB is managed by a Board of Directors. The Board is responsible and accountable to the Shareholders for the overall results and returns on investment as per the approved strategy.

We furthermore believe that we are also responsible to care for the community. We have identified Girls and Boys Town as an initiative we believe would be able to add value to the future of our country. Their motto is “serving youth into the future” whereby they have given thousands of children of all races, genders, faiths and languages a second chance.

Most of the children arrive at their homes with shattered dreams, sick at heart and often in body too.

Here they focus on:

  • The individual needs of youths in family homes and youth development centres, by implementing nationally researched, standardised and specialised child and youth care programmes. Improving the healthy development of youth in the broader community through Girls and Boys Town’s national hotline and regional training and resource centres.
  • Capacitating parents, caregivers, families, community professionals, educators and others in the field of your development through training.
  • Being sensitive to their needs to deliver community-based services for youths in areas where resources are not adequately prioritised.

Consumer Profile Bureau approaches corporate social investment (CSI) from the perspective of good corporate citizenship and directs its commitment to under-privileged children, educational initiatives and the upliftment of communities in which employees live and the Group operates.

We are also sponsoring various learners with full sponsorship for the accredited Community HealthCare workers qualification – this includes their Stipend, uniform allowance as well as the actual training.

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Consumer Profile Bureau